Frequently Asked Questions
Everything you need to know about your Kings Road Merch Europe experience.
How long does shipping take within Europe?
Standard shipping typically takes 3-7 business days depending on your location. You will receive a tracking link via email as soon as your order leaves our warehouse.
What is your return policy for apparel?
We accept returns within 14 days of delivery. Items must be unworn, unwashed, and in their original packaging with all tags attached to be eligible for a refund.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and region-specific options like Klarna and Sofort for a seamless checkout experience.
Are your products officially licensed?
Yes, 100%. Every item sold at Kings Road Merch Europe is officially licensed and produced in close collaboration with the artists and labels we represent.
Can I change or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. If you need to make a change, please contact our support team within 1 hour of placing your order, and we will do our best to assist you.
Do you ship internationally outside of the EU?
While we specialize in European distribution, we do offer worldwide shipping. Please note that customers outside the EU are responsible for any applicable customs duties or import taxes.